Privacy Policy

1. Introduction

Leinster Acne and Skin Clinic ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal data when you use our website or services. This policy complies with the General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018.

2. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, postal address
• Medical Information: Health history, skin conditions, medications, treatment history, allergies, medical card status
• Consultation Data: Assessment notes, treatment plans, prescriptions, follow-up records
• Website Data: IP address, browser type, pages visited, time spent on site (via cookies)
• Communication Data: Records of correspondence via our contact form, email, or phone

3. How We Collect Your Data

We collect data through:

• Our website contact and enquiry forms
• Phone and email communications
• In-person consultations
• Website cookies and analytics tools

4. How We Use Your Data

We use your personal data for:

• Responding to your enquiries and booking consultations
• Providing medical assessments, diagnoses and treatment
• Maintaining accurate medical records
• Processing payments
• Improving our website and services
• Complying with legal and regulatory obligations

5. Data Storage and Security

We implement appropriate technical and organisational security measures to protect your personal data. Your data is stored securely and access is restricted to authorised personnel only. We use secure systems for data storage and transmission. While we take all reasonable precautions, no method of electronic storage or transmission is 100% secure.

6. Data Sharing

We will not sell, rent, or trade your personal data. We may share your data with:

• Healthcare professionals directly involved in your care (with your consent)
• Service providers who process data on our behalf (e.g., IT and hosting providers)
• Legal and regulatory authorities when required by law

7. Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected. Medical records are retained in accordance with Irish Medical Council guidelines. Website enquiry data is typically retained for 12 months unless you become a patient.

8. Your Rights

Under GDPR, you have the right to: access your data, correct inaccurate data, request deletion, restrict processing, data portability, and withdraw consent. For full details, please see our GDPR Policy.

9. Cookies

Our website uses cookies to enhance your browsing experience. For detailed information, please see our Cookie Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at: